> For the complete documentation index, see [llms.txt](https://nexdynamic.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nexdynamic.gitbook.io/docs/introduction.md).

# Introduction

### What is Squeegee Portal?

The Squeegee Portal is a cutting-edge customer portal designed to provide a seamless experience for businesses and their customers. Completely overhauled and redesigned for the modern web, the new Squeegee Portal offers enhanced performance, advanced customisation options, and a user-friendly interface.

### Main Features

<table><thead><tr><th width="227">Feature</th><th>Description</th></tr></thead><tbody><tr><td>Account Management</td><td>Customers can manage their profiles, update contact information, and view account details.</td></tr><tr><td>Service Quote Requests</td><td>Facilitate customer service by allowing users to request certain services and receive instant quotes directly through the portal.</td></tr><tr><td>Billing and Payments</td><td>Customers can view invoices, make payments, and track billing history, integrating with payment gateways like GoCardless and Stripe.</td></tr><tr><td>Communication</td><td>Keep in contact with your customer through the online web chat available directly in the customer portal.</td></tr><tr><td>Layout Editor</td><td>The layout editor allows for easy, no-code customisation of your portal layout for both desktop and mobile.</td></tr><tr><td>Advanced Theming</td><td>With the theme editor, you can customise the look and feel of your portal. Adjust colors, fonts, etc to match your brand identity.</td></tr><tr><td>Mobile Responsive</td><td>Your customers can enjoy a seamless experience on their smartphones and tablets, just as they would on a desktop.</td></tr><tr><td>And more!</td><td></td></tr></tbody></table>

### Prerequisite Knowledge

We'll let you know at the top of each article whether or not you'll need extended knowledge of certain technologies, however, it is recommended that users have a basic understanding of web navigation and customisation. Familiarity with portal configuration and theming will be beneficial but not necessary, as the portal is designed to be intuitive and easy to use.

### Support

If you ever need extra help, our UK support team is available 9AM-5PM, Mon-Fri via phone. Alternatively, you can email us at **<support@squeeg.ee>** and we'll get back to you as soon as we can.

### PS: If you notice any inaccuracies, please notify the team as things do change!